Policies

Policies

Privacy policy

At Michel HQ, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or get in touch with us.

1. Information we collect

We may collect the following types of information:

  • Personal information such as your name, email address, phone number, and business name when you contact us or enquire about our services

  • Project information such as business details, goals, and materials you share with us for the purposes of a web design or development project

  • Website usage data including IP address, browser type, pages visited, and analytics collected via cookies or similar technologies

2. How we use your information

We use the information we collect to:

  • Deliver and manage our web design and development services

  • Communicate with you about your project or our offerings

  • Improve our website and how we work

  • Meet any legal or regulatory obligations

3. Sharing your information

We do not sell, rent, or trade your personal information. We may share data with trusted third-party providers who help us operate — such as hosting, analytics, or project management tools — under strict confidentiality.

4. Data security

We take reasonable steps to protect your information from loss, misuse, and unauthorised access. Access to your data is limited to those who need it to deliver your project.

5. Your rights

Depending on your location, you may have the right to access, correct, or delete the personal data we hold about you, restrict or object to certain types of processing, or withdraw consent at any time. To exercise any of these rights, contact us at hello@michelhq.com.

6. Cookies

Our website may use cookies to improve your experience and gather usage data. You can manage cookie preferences through your browser settings at any time.

7. Retention

We retain your information only as long as necessary for the purposes described in this policy or as required by law.

8. Changes to this policy

We may update this policy periodically. Changes will be posted on this page with an updated effective date.

Ready to take climate action?

Book a free consultation to speak with a carbon export and discuss your goals. Let’s build a smarter, greener future for your business.

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Close-up of a dark green leaf showing its textured surface and central vein against a muted background.
Smiling young woman with long hair standing against a dark green background, holding a finger to her chin.
Close-up of a dark green leaf showing its textured surface and central vein against a muted background.
A smiling woman with her arms crossed, standing against a dark green background. She has long, dark hair.
Close-up of a dark green leaf showing its textured surface and central vein against a muted background.
Smiling young man with short hair poses against a dark background, wearing a green button-up shirt.
Close-up of a tree stump showing growth rings and a textured brown wood surface.
A smiling young man with crossed arms, wearing a plaid shirt and white t-shirt, poses against a dark background.
Close-up of a tree stump showing growth rings and a textured brown wood surface.

Ready to take climate action?

Book a free consultation to speak with a carbon export and discuss your goals. Let’s build a smarter, greener future for your business.

Book my free consultation

Close-up of a dark green leaf showing its textured surface and central vein against a muted background.
Smiling young woman with long hair standing against a dark green background, holding a finger to her chin.
Close-up of a dark green leaf showing its textured surface and central vein against a muted background.
A smiling woman with her arms crossed, standing against a dark green background. She has long, dark hair.
Close-up of a dark green leaf showing its textured surface and central vein against a muted background.
Smiling young man with short hair poses against a dark background, wearing a green button-up shirt.
Close-up of a tree stump showing growth rings and a textured brown wood surface.
A smiling young man with crossed arms, wearing a plaid shirt and white t-shirt, poses against a dark background.
Close-up of a tree stump showing growth rings and a textured brown wood surface.

Ready to take climate action?

Book a free consultation to speak with a carbon export and discuss your goals. Let’s build a smarter, greener future for your business.

Book my free consultation

Close-up of a dark green leaf showing its textured surface and central vein against a muted background.
Smiling young woman with long hair standing against a dark green background, holding a finger to her chin.
Close-up of a dark green leaf showing its textured surface and central vein against a muted background.
A smiling woman with her arms crossed, standing against a dark green background. She has long, dark hair.
Close-up of a dark green leaf showing its textured surface and central vein against a muted background.
Smiling young man with short hair poses against a dark background, wearing a green button-up shirt.
Close-up of a tree stump showing growth rings and a textured brown wood surface.
A smiling young man with crossed arms, wearing a plaid shirt and white t-shirt, poses against a dark background.
Close-up of a tree stump showing growth rings and a textured brown wood surface.