Terms & conditions
Welcome to Michel HQ. By accessing our website or engaging our services, you agree to the following terms and conditions. Please read them carefully.
1. Definitions
"Michel HQ," "we," "our," or "us" refers to Michel HQ and its principal, Carlos Michel
"Client," "you," or "your" refers to the individual or business engaging our services
"Services" means the web design, development, branding, and related work provided by Michel HQ
2. Services provided
Michel HQ provides web design and development services including but not limited to website design and build, custom web application development, brand and web bundles, and ongoing monthly retainer support. All services are scoped individually and delivered based on an agreed proposal or contract.
3. Use of services
Clients agree to provide accurate and complete information necessary for the delivery of their project. You must not misuse our services or engage us for any unlawful purpose.
4. Fees and payment
All fees are outlined in a formal proposal prior to work beginning. Payment terms are specified per project and typically require a deposit before work starts. Late payments may incur interest charges. No work will commence or continue where payment obligations are unmet.
5. Intellectual property
All design work, code, and materials created by Michel HQ during an engagement become the property of the client upon receipt of full payment. Until full payment is received, all work remains the intellectual property of Michel HQ. Any third-party assets, fonts, or tools used in a project are subject to their respective licenses.
6. Confidentiality
Both parties agree to keep confidential any sensitive information shared during the engagement. This obligation survives the termination of the working relationship.
7. Revisions and scope
Revisions included in a project are outlined in the proposal. Work requested beyond the agreed scope will be quoted separately before proceeding.
8. Liability
Michel HQ shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid by the client for the services in question.
9. Termination
Either party may terminate an engagement with written notice. Clients are responsible for payment for all work completed up to the date of termination. Deposits are non-refundable once work has commenced.
10. Changes to these terms
We reserve the right to update these terms at any time. The current version will always be available on our website.
11. Governing law
These terms are governed by the laws of the State of Florida, United States. Any disputes will be resolved in the appropriate courts of that jurisdiction.
